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OVERVIEW |
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About Office Depot Business Services...
Dedicated to making your life easier
Whatever the nature of your business, whatever its
size, you expect the very best from your suppliers. That
means having the opportunity to choose from a range of
quality products, benefiting from efficiencies that
significantly help reduce your costs and a service that
gives you total peace of mind.
At Office Depot we work in partnership with you to
develop the right combination of systems, products and
supply solutions that are reliable and sensitive to your
organisation.
Our customer base includes many of the UK's best-known
companies across all market sectors as well as central
and local government, utilities, educational institutions
and the National Health.
Why
Choose Us...?
As the UK's leading office
products company with customers of all sizes in every
business, we work in partnership with you to develop the
systems and supply solutions that best meet your business
needs.
Local service nationwide - With
distribution and sales centres across the UK and Ireland,
we offer you personal assistance and localised attention,
wherever your organisation is based. Whenever you deal
with Office Depot you will receive the same promise of
reliability and customer service that you have come to
expect from us.
Product choice - Our catalogue is
packed with over 7000 products from desktop stationery to
computer consumables, new technology equipment, business
machines and furniture - quite simply, everything for
your office ready for next day delivery.
In addition Office Depot customers have exclusive access
to our own Niceday brand - over 2000 products covering
all the essentials that make office life easier and more
efficient.
Electronic trading - All the
traditional and latest ordering and invoicing methods are
available - we're flexible, you choose the ones you feel
comfortable with. Our online ordering channels and
purchase card capability are designed to make managing your
office supplies even more straightforward.
Local Service - Nationwide...
The strength to deliver
Our integrated network of sales offices and
distribution centres ensure you get attention that's
personal and localised wherever your company is based.
We make sure that customers have direct access to
dedicated customer service teams, who are ready to take
your orders and respond to telephone enquiries
immediately. They handle in excess of 10,000 calls daily
and get to know the customers they deal with on a regular
basis.
With over 126,000 m2 of storage space available,
we can ensure guaranteed availability of catalogue lines
held in stock, ready for immediate despatch.
Every day over 155,000 customer lines are packed, checked and
despatched.
What you need - when you need it
Our fleet of over 500 dedicated vehicles is at the
forefront of a service that includes a range of delivery
options to suit your locations - next day, weekly,
multi-site, desk-to-desk and overnight. Our team of
drivers deliver some 115,000 parcels daily, covering
70,000 miles each day through the UK and Ireland.
Like our customer service staff, our drivers are an
important link in our aim to give you a highly
personalised and responsive service.
Leading Customer Service...
Our greatest asset - Your
guarantee of service
Our major asset is the highly experienced team of
people who work for the company across the UK and
Ireland. Together they harness their enthusiasm,
commitment and expertise to provide a service that
exceeds our customers' expectations.
Whatever the size of your business and wherever you're
based you will receive service that is personalised
through our nationwide network of sales contacts across
the UK. You have direct access to dedicated customer
service teams, who are ready to respond immediately to
your enquiries.
Our drivers and customer service staff get to know the
customers they see and talk with on a daily basis - and
are an important link in our interface with end-users.
Using their specialist knowledge of products and
systems our people work in partnership with you to
identify solutions that best suit your business needs.
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