OVERVIEW

 

 

 


 


About Office Depot Business Services...

Dedicated to making your life easier

Whatever the nature of your business, whatever its size, you expect the very best from your suppliers. That means having the opportunity to choose from a range of quality products, benefiting from efficiencies that significantly help reduce your costs and a service that gives you total peace of mind.

At Office Depot we work in partnership with you to develop the right combination of systems, products and supply solutions that are reliable and sensitive to your organisation.

Our customer base includes many of the UK's best-known companies across all market sectors as well as central and local government, utilities, educational institutions and the National Health.


Why Choose Us...?

As the UK's leading office products company with customers of all sizes in every business, we work in partnership with you to develop the systems and supply solutions that best meet your business needs.

Local service nationwide - With distribution and sales centres across the UK and Ireland, we offer you personal assistance and localised attention, wherever your organisation is based.  Whenever you deal with Office Depot you will receive the same promise of reliability and customer service that you have come to expect from us.

Product choice - Our catalogue is packed with over 7000 products from desktop stationery to computer consumables, new technology equipment, business machines and furniture - quite simply, everything for your office ready for next day delivery.

In addition Office Depot customers have exclusive access to our own Niceday brand - over 2000 products covering all the essentials that make office life easier and more efficient.

Electronic trading - All the traditional and latest ordering and invoicing methods are available - we're flexible, you choose the ones you feel comfortable with.  Our online ordering channels and purchase card capability are designed to make managing your office supplies even more straightforward.
 

Local Service - Nationwide...

The strength to deliver

Our integrated network of sales offices and distribution centres ensure you get attention that's personal and localised wherever your company is based.

We make sure that customers have direct access to dedicated customer service teams, who are ready to take your orders and respond to telephone enquiries immediately. They handle in excess of 10,000 calls daily and get to know the customers they deal with on a regular basis.

With over 126,000 m2 of storage space available, we can ensure guaranteed availability of catalogue lines held in stock, ready for immediate despatch.

Every day over 155,000 customer lines are packed, checked and despatched.

What you need - when you need it

Our fleet of over 500 dedicated vehicles is at the forefront of a service that includes a range of delivery options to suit your locations - next day, weekly, multi-site, desk-to-desk and overnight. Our team of drivers deliver some 115,000 parcels daily, covering 70,000 miles each day through the UK and Ireland.

Like our customer service staff, our drivers are an important link in our aim to give you a highly personalised and responsive service.
 

Leading Customer Service...

Our greatest asset - Your guarantee of service

Our major asset is the highly experienced team of people who work for the company across the UK and Ireland. Together they harness their enthusiasm, commitment and expertise to provide a service that exceeds our customers' expectations.

Whatever the size of your business and wherever you're based you will receive service that is personalised through our nationwide network of sales contacts across the UK. You have direct access to dedicated customer service teams, who are ready to respond immediately to your enquiries.

Our drivers and customer service staff get to know the customers they see and talk with on a daily basis - and are an important link in our interface with end-users.

Using their specialist knowledge of products and systems our people work in partnership with you to identify solutions that best suit your business needs.