At Office Depot we take a flexible approach to
ordering. We are able to facilitate orders received by
phone, fax, post, e-mail or via an electronic route:
Office Depot Online is a website ordering
platform that provides detailed product information in a
very simple, user-friendly ordering interface. It offers
significant customer benefits from management controls
and flexible user authorisation to real-time stock
information, net prices, a personalised experience and
advanced search facilities. End users can place an order,
check for ordered items, search the online catalogue and
make payments by purchase card.
EDI - Office Depot operates a two-way EDI
system with customers. Each delivery procedure produces
one invoice; these are generally batched and sent out on
a daily basis.
Orders are accepted throughout the next
working day, Monday to Friday from VANs (Value Added
Networks) every 30 minutes from 06:00 to 18:00 hours.
Third-party Solutions - Office Depot
recognises that some customer organisations wish to
pursue options to enable e-procurement from multiple
suppliers using a single system. Office Depot continues
to work with most of the leading third-party solution
providers such as:
- Commerce One
- SAP
- Oracle
- Ariba
- Radius
Office Depot has invested greatly in producing
e-content and can provide files in a range of formats -
from a single spreadsheet to more complex data
structures.
