The International Division sells office products and services through direct mail catalogues, contract sales forces, internet sites and retail stores, using a mix of company owned operations, joint ventures, licensing and franchise agreements, alliances and other arrangements.
The international direct channel was launched in 1990 with the start-up of operations in the United Kingdom. We now have catalogue offerings in 15 countries outside of North America. In March 1999, we introduced our first international public internet site for consumers and businesses in the UK. Today, we operate over 40 separate web sites in the International Division.